Frequently Asked Questions

PaardPlaats is the leading online horse and pony marketplace for buying and selling horses and ponies. We offer a wide selection, from sport horses to leisure horses. Sellers can reach a global network of serious horse enthusiasts, while buyers can find their ideal horse or pony using our powerful filters. PaardPlaats is the premium online horse and pony marketplace in the Netherlands, Europe, and worldwide.

Creating an account is easy. Click the profile icon in the header or go to the Sign In / Sign Up page. Enter your email address and we'll send you a one-time code—no password required. Once verified, you can complete your profile with details like your name, phone number, and location.

Yes. Browsing listings, creating an account, and contacting sellers are free. Posting an advertisement is free for the first month. After that, a monthly fee applies for each active listing.

PaardPlaats is available globally, including the Netherlands, Belgium, Germany, across Europe, North America, and many other countries.

Open a horse listing and use the contact form to message the seller directly. If the seller has shared their phone or WhatsApp number, you can also contact them that way.

Use our advanced filters to search by breed, discipline, age, color, location, and more to find the perfect match.

Yes. Logged-in users can use the 'Favorite' button to save listings and view them later in their profile.

PaardPlaats does not provide transport. Some sellers may offer it, so please check with the seller directly.

Go to the Sell Horse page, fill in the required details about your horse, upload photos or videos, and add your contact information. Your listing will go live once submitted.

Upload clear, high-quality photos of your horse from multiple angles (front, side, and action shots). Videos of your horse moving or under saddle are also recommended to increase buyer interest.

Listings remain active as long as you want. The first month is free, and after that, a monthly fee is required to keep your listing online.

Yes. From your profile page, you can view, edit, or remove your active advertisements at any time.

All users verify their email address before logging in. Sellers must also verify their phone number before posting an advertisement. If they consent, their phone and WhatsApp number will be shown on the ad.

Click 'Report' on the listing or contact our support team with details. We review all reports carefully.

PaardPlaats does not handle payments between buyers and sellers. If you make a purchase, always use a secure method such as a bank transfer and keep proof of payment, even for cash transactions.

Your data is protected and only shared with others when you choose (e.g., if you show your phone number on an ad). We never sell your personal information. For more details, see our privacy policy.

Log in and go to your profile page to update your information such as name, address, phone number, or profile picture.

PaardPlaats uses a passwordless login system. Simply enter your email and we'll send you a one-time code to log in.

To delete your account, please contact our customer support via the contact form. Our team will process your request.

In your profile dashboard, you can update personal preferences, saved searches, and notification settings.

Yes, logged-in users can leave reviews for sellers they've interacted with. Sellers can also reply to reviews from their profile.

For help or inquiries, contact us through the contact form on our website.

Our customer support team aims to respond within 24 hours on working days.

If you experience a technical problem, please contact support through the contact page.

Yes! We welcome feedback and feature requests. Please share your ideas via the contact form.

Yes, we regularly publish horse care articles, tips, and resources on our blog.

PaardPlaats does not provide insurance. Some sellers may offer insured horses—please confirm directly with the seller.

Check our Resources or Blog section for training tips and advice.

PaardPlaats does not provide veterinary, insurance, or transport services. Some sellers may include these in their offer, so ask them directly.